Set Top Box Orders

As website administrator you can view the orders made for purchasing Set Top Boxes. In order to access the page you will have to click on the Set-Top Box Orders link from the menu:

 

Once you land on the Set-Top Box Orders page you can view the list of STB orders:

1. Check this box if you want to select a pre-defined period of time for which you want to view the STB orders

2. Check this box if you want to select an exact period of time for which you want to view the STB orders

3. Select from this drop-down menu the customer which orders you want to view

4. Select from this drop-down menu the orders on which a specific device was purchased

5. Select from the drop-down menu the US State from which the order was made

6. Click here to list the orders based on the filters done

7. Here you can view the period of time for which the orders are listed

8. Click here to export the STB orders into a CSV file

9. Click here to view the list into a printer friendly format

10. Check this box if you want to update order status to: Pending, Paid, Processing, Completed, Canceled

Note: We recommend to properly update the status of each order so you will know exactly what is the status and next step that you have to do

11. Here you can view the listing number of the STB order

12. Here you can view the ID of the order

13. Here you can view the status of the order

14. Here you can view the customer that purchased the STBs

15. Here you can view the number of items that the user purchased on the order

16. Here you can view the address where the user wants the products to be shipped

17. Here you can view the date when the order was made

18. Here you can view the tax that the user paid for the purchase made on a specific US State

19. Here you can view the total amount that the user paid

20. Click here to view the details of the order

21. From this drop-down menu select the status that you want to set for the specific order: Pending, Paid, Processing, Completed, Canceled

 

If you have clicked on the View order details button then you can view hte detailed order:

1. Click here to go back to STB orders list

2. Here you can view the date when the order was made

3. Here you can view the status of the order and you can update it

4. Here you can view the customer that made the order

5. Here you can view the billing address of this user

6. Here you can view the user email address

7. Here you can view the user phone number

8. Here you can view the address where the user wants to have the STBes shipped

9. Here you can view the items that the user purchased

10. Here you can view the quantity of the items purchased by the user

11. Here you can view the total amount that the user paid for the items ordered

12. Here you can view the cost for shipping and handling

13. Here you can view the total amount paid for this order