Refund requests email notifications – Module

In this page, we will present the email notifications that are send in the refund process

• Once a refund request is made by a viewer or by the PPV content owner, the administrator of the website gets email notifications

• The viewer who bought tickets to the PPV event or purchased a video receives email notifications regarding the outcome of the refund requests made by him, the owner of the PPV content or the administrator of the website

• The broadcaster who makes a refund request is notified either his request was approved or not and he also gets email notifications if viewers who have bought tickets to his PPV content send refund requests

Administrator email notifications

• when a refund request is made by a viewer who bought PPV content tickets:

• when a refund request is made by the owner of the PPV content:

Email notifications received by viewers who bought PPV content tickets

• when a refund request is sent by the owner of the PPV content:

• when the refund request is made by the administrator of the website:

• when the refund request sent by him or by the owner of the PPV content is approved by the administrator of the website:

• when the refund request sent by him or the owner of the PPV content is denied by the administrator of the website:

Broadcaster email notifications

• when a refund request is made by a viewer who bought tickets to his PPV content:

• when the refund request made by him is accepted:

• when the refund request made by him is denied: